The whole crew team was wonderful , but this person went over and above the roles expectations and needs to be praised and regarded. I’m also happy we get a snack once again.
I just got from the cell phone with Connie Sanders during the DFW office. I asked for her name for the reason that she was so type and helpful to us. I've hardly ever encountered anyone so helpful and caring. If all of your Associates may very well be like her you would've a great airline.
I've always been a faithful purchaser to AA and do not think any of your respective prospects ought to be treated in this way!
I are trapped in Charlotte for almost per day now. I am purported to be connecting to New Bern, NC. I won't be traveling American Airways yet again!
Not simply were we not seated in Company as instructed, we soon learned which the movie technique and WiFi was failing to function and we wouldn't be able to hear music or films through our 10 hour flight. I usually sit up for enjoying flicks on very long flights.
I have involved an post that outlines your organization as remaining the worst airline within the sector which is not some thing for being proud of. Dependant on my experience I'll say that I am under no circumstances gonna fly with your company once more, and neither will any one I know. I have previously publically announced my frustrations together with your airline on the many social networking sites.
Depending on this practical experience I am able to only conclude that this exercise seems to generally be small business as standard for American Airways, Particularly right after witnessing indications about not getting rid of cots from specified parts. How can a corporation justify acquiring above fifty Grownups slumber on cots in an plane terminal? This needs to be a concern for the Fire Marshals!
A sizable per cent from the traveling community have conservative views, like over fifty%. The treatment of Glenn Beck over the weekend has been transmitted to just about five million men and women already and remains spreading.
My spouse is in a nursing household with Alzheimer’s ailment. American is taking advantage of my unfortunate circumstance by insisting I spend to transfer his miles to my account when I'm the just one who continues to be accuring the miles whilst procuring Along with the Gain card. Disgrace on American Airways. A technician can execute this having a couple strokes in minutes.
This is often my 1st practical experience with American Airlines and it has been the worst! My best friend And that i took a vacation to St. Maarten and There have been nothing at all but difficulties Because the return flight. To start with, they couldn’t obtain her reservation and tried to charges her $1,100 for any flight she by now paid for. Then, I used to be forced to purchase a 2nd checked bag, Whilst I've Often been equipped to examine the bag. Just after, my flight (2119) was delayed for more than an hour. NOW I am on my connecting flight from MIA to ATL which flight is delayed in excess of one hour. Does The usa Airlines realize we have lives…family and friends picking us up with the airport?
I can not consider This Site you board passengers ahead of doing your checks within the airplane. Leaving your clients stuck for over two hours without to small facts is complete bullshit. If you are in essence the same as every single airline On this respect, it’s just not acceptable to take care of your customers in this manner.
Flt 1999 from FLL on11-22-fifteen was a mess. Was delayed since all baggage was not loaded as a result of rain,then the baggage was loaded improperly, we taxied again to the terminal, fastened the luggage then we needed gasoline due to the fact we have been delayed. We waited for somebody to come to unlock the gas tank(that process) for a minimum of forty mins.
ok…I not long ago purchased a ticket to fly solo to see my relatives! YAY…. I browse the wonderful print, and clicked on all baggage expenses to see if there will be any.
.Stephanie,a supervisor was really rude and the opposite agent informed me ifI desired to go t oMonterey earlier I should take a taxi.the agent didn't gave me the seats that special assistant had presented me as a consequence of my disability Ifound after my third endeavor Darlene